Privacy Policy

Security and Privacy

Only Hometraveler BV can read your personal information. Our Software is the industry standard and is among the best software available today for secure commerce transactions. It encrypts ALL OF YOUR PERSONAL INFORMATION, including your credit or debit card number, name and address, which mean that your details cannot be read as the information travels over the internet. Hometraveler BV publications and websites are committed to protecting your privacy and providing a safe online experience for all of our visitors, customers while offering the highest quality services.

Equally, as required by the Data protection Laws of The Netherlands, we follow strict security procedures in the storage and disclosure of information provided by our customers.

In the extremely unlikely event that your card details are obtained and used fraudulently, most banks and credit card providers will either cover all charges resulting from this unauthorized use of your credit details or will limit your liability according the Credit Card companies conditions. Please check your card agreement to establish your coverage for liability.


Privacy Statement

In order to process your booking, we need to collect certain personal details from you. These details usually include the names and addresses of party members, credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements. If we need any other personal details, we will tell you before we obtain them from you. We may use the information to provide you the required services and also to improve our publication and services; send newsletters, mail, e-mails, features, promotional material, notices of new publications, surveys and other updates, information or offers to our users and allow you to order publications and other products or services online. A user may, at any time, opt out of receiving such information. However, no identifiable information will be used in any form.

We need to pass on your personal details to the owner of the property you have booked.

Where you give us details relating to your physical or mental health or condition, we will ask you to give us your written consent to our holding, using and passing on such information. Except where expressly permitted by the Data Protection Laws of The Netherlands, we will only deal with the personal details you give us as set out above unless you agree otherwise.

We promise to keep all personal details you give us in connection with your booking confidential. We have appropriate security measures in place to protect this information.

You may write to us or email us to ask us whether we or someone on our behalf is holding personal details of yours or is carrying out any operation in relation to any of them. You are entitled to ask us what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 7 days of receiving your written request and fee.
Without limiting any other provisions of this Policy, you expressly agree that we may use this data (“impression data”) to enforce our rights.
Please read this Privacy Policy, as well as our Terms of Services and contact us if you have any questions.